Most practices believe they’re running efficiently. The reality is that most are losing money every single day and don’t even realize it.
1. Unbilled Claims
The first place this happens is unbilled claims. Drafts sit untouched, rejected claims are never resubmitted, and no one is following up. Each missed claim is lost revenue that was already earned but never collected.
2. Staff Turnover
The second leak is staff turnover. Every time someone leaves, you lose weeks of productivity and spend more money training new staff. During that period, errors increase, patients notice the chaos, and efficiency drops.
Industry research shows that replacing an employee can cost as much as six to nine months of their salary, and in a practice environment that cost is amplified by patient trust issues and billing mistakes.Bilingual staff reduces errors and keeps your operations running smoothly.
3. Missed Follow-Ups
The third leak is missed follow-ups. When a patient forgets an appointment and no one calls them, that visit is gone forever.
Multiply one missed $200 appointment across the year, and suddenly you’re looking at tens of thousands of dollars that never came in.
Add it all up. If your practice is bringing in $100,000 a month and you’re losing 20 percent, that’s $240,000 every single year.
The good news is that all of this can be fixed. With consistent billing audits, proper staff training, and systems that make follow-ups automatic, you can stop losing money that you should already be collecting.
If you want to know exactly how much your practice is losing, reach out and ask about our free 90-day revenue audit. We’ll run the numbers and show you where the leaks are.